/* ============================================================
   ROBODESK — CLEANED CSS
   Duplicates removed; last/most-specific rule kept per selector
   ============================================================ */

/* ----------------------------------------------------------
   CSS VARIABLES
---------------------------------------------------------- */
:root {
  --rd-primary-color: #007cba;
  --rd-brand-color: #076c45;
  --rd-brand-color-light: #e7f3ec;
  --rd-color-white: #ffffff;
  --rd-color-black: #000000;
  --rd-border-color: #d9e4ef;
}

/* ----------------------------------------------------------
   UTILITY
---------------------------------------------------------- */
.robodesk-plugin .text-start {
  text-align: start;
}

.robodesk-plugin .flex-1 {
  flex: 1;
}

.d-flex {
  display: flex;
  align-items: flex-start;
  gap: 20px;
}

.rd-col-75 {
  width: 75%;
}

.rd-col-25 {
  width: 25%;
}

/* ----------------------------------------------------------
   CONTAINER
---------------------------------------------------------- */
.robodesk-container {
  max-width: 1360px;
  margin: 0 auto;
  padding: 20px;
  letter-spacing: normal;
}

.robodesk-dashboard-content .robodesk-container:has(#robodesk-create-ticket) {
  max-width: 100%;
}

.robodesk-container table {
  border-collapse: separate;
  border-spacing: 0;
  margin: 0;
  width: 100%;
}

.robodesk-container th,
.robodesk-container td {
  border: 0;
  border-bottom: 1px solid #edf2f7;
  color: var(--rd-color-black);
  font-size: 13px;
  padding: 14px 16px;
  text-align: left;
  vertical-align: middle;
}

.robodesk-container th {
  color: var(--rd-color-black);
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.02em;
  text-transform: uppercase;
}

.robodesk-container tbody tr:last-child td {
  border-bottom: 0;
}

/* ----------------------------------------------------------
   TICKET SUBMISSION FORM
---------------------------------------------------------- */
.robodesk-ticket-form label {
  display: block;
  margin-bottom: 5px;
  font-weight: bold;
}

.robodesk-ticket-form input[type="text"],
.robodesk-ticket-form input[type="email"],
.robodesk-ticket-form textarea,
.robodesk-ticket-form select {
  width: 100%;
  padding: 8px;
  margin-bottom: 10px;
  border: 1px solid var(--rd-border-color);
  box-sizing: border-box;
}

.robodesk-ticket-form input[type="submit"],
#add-credential-button {
  padding: 10px 20px;
  background-color: var(--rd-brand-color);
  color: var(--rd-color-white);
  border: none;
  cursor: pointer;
  border-radius: 6px;
  border: 1px solid var(--rd-brand-color);
}

.robodesk-ticket-form input[type="submit"]:hover,
#add-credential-button:hover {
  background-color: transparent;
  color: var(--rd-brand-color);
}

.robodesk-my-credentials {
  margin-top: 30px;
}

/* ----------------------------------------------------------
   STATUS & PRIORITY PILLS
---------------------------------------------------------- */
.robodesk-status-pill,
.robodesk-priority-pill {
  display: inline-flex;
  padding: 0.4rem 0.65rem;
  font-size: 0.75rem;
  font-weight: 400;
  border-radius: 9999px;
  line-height: 1;
}

.robodesk-status-pill.open {
  background-color: var(--rd-brand-color-light);
  color: var(--rd-brand-color);
}

.robodesk-status-pill.closed {
  background-color: #f0fdf4;
  color: var(--rd-brand-color);
}

.robodesk-status-pill.archived {
  background-color: #f3e8ff;
  color: #9333ea;
}

.robodesk-status-pill.in-progress {
  background-color: #fffbeb;
  color: #d97706;
}

.robodesk-priority-pill.highh {
  background-color: #fef2f2;
  color: #dc2626;
}

/* ----------------------------------------------------------
   TABLES (tickets / credentials)
---------------------------------------------------------- */
.tickets_table_wrapper,
.credential-table-wrapper,
.rd-content-list {
  background: var(--rd-color-white);
  border: 1px solid var(--rd-brand-color-light);
  border-radius: 6px;
  max-width: 100%;
  overflow: auto;
}

.tickets_table_wrapper table,
.credential-table-wrapper table {
  border-collapse: separate;
  border-spacing: 0;
  margin: 0;
  width: 100%;
}

.tickets_table_wrapper thead tr th:first-child,
.robodesk-ticket-table-content td:first-child {
  position: sticky;
  left: 0;
  z-index: 9999;
}

.robodesk-table-content td {
  font-size: 14px;
}

.robodesk-table-content td:nth-child(2),
.robodesk-table-content td:nth-child(4),
.robodesk-table-content td:nth-child(5) {
  white-space: nowrap;
}

.robodesk-table-content td:first-child {
  min-width: 150px;
}

.robodesk-table-content td:nth-child(3) {
  min-width: 120px;
}

.robodesk-table-content td:nth-child(4),
.robodesk-table-content td:nth-child(5) {
  min-width: 110px;
}

.robodesk-table-content-title {
  font-size: 14px;
  font-weight: 600;
  color: var(--rd-color-black) !important;
  line-height: 1.3;
}

.robodesk-table-content .ticket-comment-by {
  color: var(--rd-color-black);
  font-size: 12px;
  font-weight: 600;
  margin: 3px 0 0;
}

.credential-table-wrapper tbody tr td:nth-child(3) {
  display: flex;
  justify-content: space-between;
}

.credential-table-wrapper .show-password {
  background-color: transparent;
  border: none;
  padding: 0;
  cursor: pointer;
}

.credential-table-wrapper .show-password:focus {
  border: none;
  outline: none;
}

.credential-table-wrapper .delete-credential {
  background-color: #fef2f2;
  color: #dc2626;
  padding: 5px;
  font-size: 12px;
  font-weight: 400;
  border-radius: 6px;
  border: 1px solid #dc2626;
}

td.credential_url a {
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ----------------------------------------------------------
   FRONTEND DASHBOARD — SHELL
---------------------------------------------------------- */
.robodesk-frontend-dashboard {
  display: flex;
  font-family: var(--font-family);
  padding: 50px 0 0;
  min-height: 620px;
  overflow: hidden;
}

/* Desktop nav */
.robodesk-frontend-dashboard nav.desktop-menu {
  width: 250px;
  flex: 0 0 250px;
  padding: 0;
  border: 1px solid var(--rd-brand-color-light);
}

.robodesk-frontend-dashboard nav ul {
  list-style: none;
  padding: 0;
  margin: 0;
  height: 100%;
  display: flex;
  flex-direction: column;
}

.robodesk-frontend-dashboard nav ul li:last-child {
  margin-top: auto;
}

.robodesk-frontend-dashboard nav li a {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 14px 28px;
  text-decoration: none !important;
  color: var(--rd-color-black);
  border-bottom: 0;
  font-size: 14px;
  font-weight: 600;
  line-height: 1.25;
}

.robodesk-frontend-dashboard nav li a:focus {
  outline: none;
}

.robodesk-frontend-dashboard nav li a .robodesk-dashboard-tab-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 18px;
  height: 18px;
  font-size: 18px;
  line-height: 1;
  flex: 0 0 18px;
}

.robodesk-frontend-dashboard nav li a:hover {
  background-color: var(--rd-brand-color-light);
  color: var(--rd-brand-color);
}

.robodesk-frontend-dashboard nav li:last-child a:hover {
  background-color: #fbeeee;
  color: #dc2626;
}

.robodesk-frontend-dashboard nav li a.active {
  background-color: var(--rd-brand-color-light);
  border-left: 3px solid var(--rd-brand-color);
  color: var(--rd-brand-color);
  font-weight: 600;
  padding-left: 25px;
}

.robodesk-frontend-dashboard nav li a.robodesk-dashboard-tab--logout {
  margin-top: 6px;
  border-top: 1px solid var(--rd-brand-color-light);
}

/* Dashboard content area */
.robodesk-dashboard-content {
  flex-grow: 1;
  padding: 0 34px;
  border: 0;
  min-width: 0;
}

.robodesk-dashboard-content h2 {
  color: var(--rd-color-black);
  margin-bottom: 18px;
  font-size: 18px;
  font-weight: 600;
  margin-top: 0;
}

.robodesk-dashboard-content h3 {
  font-size: 16px;
}

.robodesk-dashboard-content p {
  font-size: 14px;
}

.robodesk-dashboard-content p.ticket_date {
  margin-top: 8px;
}

.robodesk-dashboard-content a {
  text-decoration: none !important;
  color: var(--rd-brand-color);
}

.robodesk-dashboard-content a:focus {
  outline: none;
}

.robodesk-dashboard-content label {
  font-size: 14px;
  font-weight: 500;
}

.robodesk-dashboard-content input,
.robodesk-dashboard-content textarea {
  background: var(--rd-color-white);
  border: 1px solid #d9e4ef;
  border-radius: 6px;
  color: var(--rd-color-black);
  padding: 11px 13px;
  font-size: 14px;
  width: 100%;
  margin-top: 7px;
  box-sizing: border-box;
}

.robodesk-dashboard-content input#profile_picture {
  width: 50%;
}

.robodesk-dashboard-content input#profile_picture:focus {
  outline: none;
}

.robodesk-dashboard-content input[type="submit"] {
  background-color: var(--rd-brand-color);
  border: 1px solid var(--rd-brand-color);
  border-radius: 5px;
  color: var(--rd-color-white);
  cursor: pointer;
  font-size: 14px;
  font-weight: 600;
  line-height: 1;
  width: auto;
  padding: 10px 16px;
}

.robodesk-dashboard-content input[type="submit"]:hover {
  background-color: transparent;
  color: var(--rd-brand-color);
}

.robodesk-dashboard-content select {
  background: var(--rd-color-white);
  border: 1px solid var(--rd-border-color);
  border-radius: 6px;
  color: var(--rd-color-black);
  padding: 9px 25px 9px 13px;
  font-size: 14px;
  line-height: 18px;
  flex: 1;
  appearance: none;
  background-image: url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%236b7280' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6 9 12 15 18 9'%3e%3c/polyline%3e%3c/svg%3e");
  background-repeat: no-repeat;
  background-position: right 10px center;
  background-size: 16px;
}

.robodesk-dashboard-content #credential-form {
  padding-top: 30px;
}

/* Credential / create-ticket / profile containers */
.robodesk-page-create-ticket .robodesk-container,
.robodesk-page-profile .robodesk-dashboard-content>form,
#credential-form {
  background: var(--rd-color-white);
  border: 1px solid var(--rd-brand-color-light);
  border-radius: 6px;
  margin: 0;
  max-width: 780px;
  padding: 20px;
  box-sizing: border-box;
}

#robodesk-create-ticket label,
.robodesk-page-profile .robodesk-dashboard-content label,
#credential-form label {
  color: var(--rd-color-black);
  display: inline-block;
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 3px;
}

#robodesk-create-ticket select {
  width: 100%;
}

/* WP editor inside dashboard */
#wp-ticket_content-wrap {
  border: 1px solid #d9e4ef;
  border-radius: 6px;
  margin: 7px 0 16px;
  overflow: hidden;
}

#wp-ticket_content-wrap .mce-tinymce {
  border: 0 !important;
  box-shadow: none !important;
}

#wp-ticket_content-wrap .mce-toolbar-grp {
  background: var(--rd-color-white) !important;
  border-bottom: 0 !important;
}

.robodesk-dashboard-content .wp-editor-container {
  border: none !important;
}

.robodesk-dashboard-content .mce-container {
  width: 100%;
  background-color: transparent !important;
}

.robodesk-dashboard-content .mce-statusbar {
  display: none;
}

/* ----------------------------------------------------------
   FILTER FORM (my tickets)
---------------------------------------------------------- */
.robodesk_tickets_select_form {
  display: flex;
  align-items: center;
  border-radius: 6px;
  gap: 10px;
  margin-bottom: 16px;
}

.robodesk_tickets_select_form input[type="submit"] {
  width: fit-content;
  font-size: 14px;
  line-height: 18px;
  padding: 8px 12px;
  margin-top: 0;
  cursor: pointer;
}

/* ----------------------------------------------------------
   TICKET TABLE — PILL / DATE META
---------------------------------------------------------- */
.robodesk-frontend-dashboard .ticket-num {
  font-size: 13px;
  font-weight: 400;
  color: var(--rd-color-black);
}

.robodesk-frontend-dashboard .ticket-date {
  font-size: 14px;
  color: var(--rd-color-black);
  margin-top: 5px;
  margin-bottom: 0;
}

.dashicons-calendar:before {
  font-family: "dashicons";
}

/* ----------------------------------------------------------
   INFOGRAPHS (dashboard overview cards)
---------------------------------------------------------- */
.robodesk-infographs {
  align-items: stretch;
  display: grid;
  gap: 16px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.robodesk-infograph {
  background: var(--rd-color-white);
  border: 1px solid var(--rd-brand-color-light);
  border-radius: 6px;
  box-sizing: border-box;
  padding: 20px;
  text-align: left;
  width: auto;
}

.robodesk-infograph h3 {
  color: var(--rd-color-black);
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.03em;
  margin: 0 0 16px;
  text-transform: uppercase;
}

.robodesk-chart {
  background: var(--rd-brand-color-light);
  border-radius: 999px;
  height: 18px;
  margin: 15px 0 10px;
  overflow: hidden;
  position: relative;
}

.robodesk-open-bar {
  background: var(--rd-brand-color);
  height: 100%;
  display: flex;
  align-items: center;
  padding: 0 8px;
  transition: width 0.5s ease;
}

.robodesk-open-bar span {
  position: relative;
  z-index: 1;
  color: var(--rd-color-white);
  font-size: 14px;
}

.robodesk-total-bar {
  position: absolute;
  right: 0;
  top: 0;
  height: 100%;
  display: flex;
  align-items: center;
  padding-right: 5px;
  font-size: 14px;
  font-weight: 500;
}

.robodesk-chart-label {
  color: var(--rd-color-black);
  display: flex;
  font-size: 12px;
  font-weight: 600;
  justify-content: space-between;
  margin-top: 10px;
}

.robodesk-notification-count-display {
  color: var(--rd-color-black);
  font-size: 42px;
  font-weight: 600;
  line-height: 1;
}

/* ----------------------------------------------------------
   PROFILE FORM
---------------------------------------------------------- */
.rodobesk-update-profile-form {
  display: flex;
  flex-wrap: wrap;
  gap: 20px;
  width: 100%;
  max-width: 100% !important;
}

.rd-form-group {
  width: calc(50% - 10px);
}

.rd-form-group.full-width {
  flex: 0 0 100%;
}

.robodesk-frontend-dashboard.robodesk-page-profile img.avatar,
.robodesk-frontend-dashboard.robodesk-page-profile form>img {
  border: 3px solid var(--rd-color-white);
  border-radius: 999px;
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.12);
  height: 72px;
  object-fit: cover;
  width: 72px;
}

/* ----------------------------------------------------------
   NOTIFICATIONS
---------------------------------------------------------- */
.robodesk-notifications-header {
  align-items: center;
  display: flex;
  justify-content: flex-end;
  margin-bottom: 14px;
  gap: 10px;
}

.robodesk-notifications-header h2 {
  display: none;
}

.robodesk-mark-all-read-btn {
  background: var(--rd-brand-color);
  border: 1px solid var(--rd-brand-color);
  border-radius: 5px;
  color: var(--rd-color-white);
  cursor: pointer;
  font-size: 13px;
  font-weight: 600;
  padding: 10px 14px;
}

.robodesk-mark-all-read-btn:hover {
  background: transparent;
  color: var(--rd-brand-color);
}

.robodesk-notifications-list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.rd-content-list.robodesk-notifications-list-wrap {
  border: 0;
}

.robodesk-notification-item {
  align-items: center;
  background: var(--rd-color-white);
  border: 0;
  border-bottom: 1px solid var(--rd-brand-color-light);
  border-radius: 0;
  display: flex;
  gap: 14px;
  justify-content: space-between;
  margin: 0 0 10px;
  padding: 14px 16px;
}

.robodesk-notification-item:last-child {
  border-bottom: 0;
  margin-bottom: 0;
}

.robodesk-notification-item.is-unread {
  background: var(--rd-brand-color-light);
  border-color: var(--rd-brand-color-light);
}

.robodesk-notification-item.is-read {
  background: var(--rd-color-white);
}

.robodesk-notification-main {
  color: var(--rd-color-black);
  font-size: 13px;
  font-weight: 600;
  line-height: 1.45;
}

.robodesk-notification-ticket-link {
  margin-left: 4px;
  color: var(--rd-brand-color) !important;
  font-weight: 600;
}

.robodesk-notification-ticket-link:hover {
  text-decoration: underline !important;
}

.robodesk-notification-time {
  color: var(--rd-color-black);
  font-size: 12px;
  font-weight: 600;
  white-space: nowrap;
}

.robodesk-notification-count {
  background-color: red;
  color: white;
  padding: 2px 5px;
  border-radius: 5px;
  margin-left: 5px;
  font-size: small;
}

/* ----------------------------------------------------------
   SINGLE TICKET VIEW
---------------------------------------------------------- */
.robodesk-frontend-dashboard:has(.robodesk-single-ticket) {
  min-height: 620px;
}

.robodesk-frontend-dashboard:has(.robodesk-single-ticket) .desktop-menu {
  background: var(--rd-color-white);
  padding-top: 10px;
}

.robodesk-frontend-dashboard:has(.robodesk-single-ticket) nav li a {
  border-bottom: 0;
  color: var(--rd-color-black);
  font-size: 14px;
  font-weight: 500;
  padding: 13px 28px;
}

.robodesk-frontend-dashboard:has(.robodesk-single-ticket) nav li a.active {
  background: var(--rd-brand-color-light);
  border-left: 3px solid var(--rd-brand-color);
  color: var(--rd-brand-color);
  font-weight: 600;
}

.robodesk-frontend-dashboard:has(.robodesk-single-ticket) .robodesk-dashboard-content {
  border: 0;
  padding: 0 34px;
}

.robodesk-dashboard-content .robodesk-single-ticket {
  max-width: none;
  padding: 0;
}

.robodesk-single-ticket-shell {
  align-items: flex-start;
  display: grid;
  gap: 30px;
  grid-template-columns: minmax(0, 1fr) 260px;
  width: 100%;
}

.robodesk-ticket-main-panel {
  min-width: 0;
}

.robodesk-ticket-id {
  color: var(--rd-color-black);
  font-size: 13px;
  font-weight: 600;
  margin: 0 0 12px;
}

.robodesk-ticket-subject h2 {
  color: var(--rd-color-black);
  font-size: 17px;
  font-weight: 600;
  letter-spacing: 0;
  line-height: 1.35;
  margin: 0 0 14px;
}

/* Comment / reply form */
.robodesk-ticket-comments .comments-area {
  margin: 0;
}

.robodesk-ticket-comments .comment-respond {
  background: var(--rd-color-white);
  border: 1px solid #d9e4ef;
  border-radius: 6px;
  overflow: hidden;
  margin: 30px 0 0;
  padding: 0;
}

.robodesk-ticket-comments .comment-form {
  margin: 0;
}

.robodesk-ticket-comments .comment-form-comment {
  margin: 0;
}

.robodesk-ticket-comments .comment-form-comment label,
.robodesk-ticket-comments .logged-in-as {
  display: none;
}

.robodesk-ticket-comments textarea {
  background: var(--rd-color-white);
  border: 0;
  color: #334155;
  font-size: 13px;
  line-height: 1.55;
  margin: 0;
  min-height: 140px;
  padding: 8px 12px;
  resize: vertical;
}

/* Status selector toolbar */
.robodesk-ticket-comments .robodesk-status-selector {
  align-items: center;
  background: var(--rd-color-white);
  border-bottom: 1px solid var(--rd-brand-color-light);
  display: flex;
  gap: 0;
  min-height: 38px;
  margin: 0;
  padding: 0;
  margin-top: -14px;
}

.robodesk-ticket-comments .robodesk-status-selector label {
  color: var(--rd-color-black);
  align-items: center;
  align-self: stretch;
  border-right: 1px solid var(--rd-brand-color-light);
  display: flex;
  flex: 0 0 125px;
  font-size: 13px;
  font-weight: 600;
  margin: 0;
  padding: 0 14px;
}

.robodesk-dashboard-content .robodesk-ticket-comments .robodesk-status-selector select {
  background-color: var(--rd-color-white);
  border: 0;
  border-right: 1px solid var(--rd-brand-color-light);
  border-radius: 0;
  color: var(--rd-color-black);
  flex: 0 0 116px;
  font-size: 13px;
  height: 38px;
  margin: 0;
  padding: 0 14px;
}

/* TinyMCE inside ticket comments */
.robodesk-ticket-comments .wp-editor-wrap {
  margin: 0;
}

.robodesk-ticket-comments .wp-editor-container {
  border: 0;
}

.robodesk-ticket-comments .mce-tinymce {
  border: 0 !important;
  box-shadow: none !important;
}

.robodesk-ticket-comments .mce-edit-area {
  border: 0 !important;
}

.robodesk-ticket-comments .mce-toolbar-grp,
.robodesk-ticket-comments .quicktags-toolbar {
  background: var(--rd-color-white) !important;
  border-bottom: 1px solid var(--rd-brand-color-light) !important;
  min-height: 34px !important;
  padding: 4px 12px !important;
}

.robodesk-ticket-comments .mce-btn {
  background: transparent !important;
  border: 0 !important;
  box-shadow: none !important;
  margin-right: 8px !important;
  min-height: 24px !important;
}

.robodesk-ticket-comments .mce-ico {
  color: #4b5563 !important;
  font-size: 16px !important;
}

.robodesk-ticket-comments iframe {
  height: 150px !important;
  min-height: 140px !important;
}

.robodesk-ticket-comments .form-submit {
  background: var(--rd-color-white);
  border-top: 1px solid var(--rd-brand-color-light);
  margin: 0;
  padding: 8px 12px;
}

.robodesk-dashboard-content .robodesk-ticket-comments input[type="submit"] {
  background: var(--rd-brand-color);
  border: 1px solid var(--rd-brand-color);
  border-radius: 4px;
  color: var(--rd-color-white);
  font-size: 13px;
  font-weight: 600;
  line-height: 1;
  margin: 0;
  padding: 8px 14px;
}

.robodesk-dashboard-content .robodesk-ticket-comments input[type="submit"]:hover {
  background: transparent;
  color: var(--rd-brand-color);
}

/* Replies list */
.robodesk-ticket-comments h3 {
  color: var(--rd-color-black);
  font-size: 14px;
  font-weight: 600;
  margin: 16px 0 10px;
}

.robodesk-ticket-comments .comment-list {
  border: 1px solid var(--rd-brand-color-light);
  border-radius: 6px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  list-style: none;
  margin: 0;
  max-height: 350px;
  overflow-y: auto;
  overflow-x: hidden;
  padding: 14px 10px;
  scrollbar-color: #b7c5d4 transparent;
  scrollbar-width: thin;
}

.robodesk-ticket-comments .comment-list::-webkit-scrollbar {
  width: 6px;
}

.robodesk-ticket-comments .comment-list::-webkit-scrollbar-thumb {
  background: #b7c5d4;
  border-radius: 999px;
}

.robodesk-ticket-comments .comment-list>li {
  background: transparent;
  border: 0;
  list-style: none;
  padding: 0;
}

.robodesk-ticket-comments .comment-body {
  align-items: flex-start;
  background: transparent;
  border: 0;
  display: flex;
  gap: 10px;
  padding: 0;
}

.robodesk-ticket-comments .comment-author {
  flex: 0 0 28px;
  width: 28px;
  display: flex;
  align-items: center;
}

.robodesk-ticket-comments .comment-author img,
.comment-author img {
  border: 2px solid var(--rd-color-white);
  border-radius: 50px;
  box-shadow: 0 4px 12px rgba(15, 23, 42, 0.12);
  height: 28px !important;
  width: 28px;
  object-fit: cover;
  aspect-ratio: 1;
}

.robodesk-ticket-comments .robodesk-comment-bubble {
  background: var(--rd-color-white);
  border: 1px solid #e5edf5;
  border-radius: 6px;
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.035);
  color: #2f3f53;
  max-width: min(78%, 620px);
  padding: 8px 11px 7px;
}

.robodesk-ticket-comments .comment-meta {
  color: var(--rd-color-black);
  font-size: 11px;
  font-weight: 600;
  line-height: 1.25;
  margin-bottom: 3px;
}

.robodesk-ticket-comments .comment-meta cite {
  font-style: normal;
}

.robodesk-ticket-comments .comment-content {
  color: inherit;
  font-size: 12px;
  line-height: 1.55;
  margin: 0;
}

.robodesk-ticket-comments .comment-content p {
  margin: 0;
}

.robodesk-ticket-comments .comment-content p img {
  max-width: 100%;
  width: 100%;
  height: 250px;
  object-fit: cover;
}

.robodesk-ticket-comments .comment-content p:last-child {
  margin-bottom: 0;
}

.robodesk-ticket-comments .comment-metadata {
  color: var(--rd-color-black);
  font-size: 10px;
  line-height: 1.3;
  margin-top: 5px;
}

/* Sent (current user) bubble */
.robodesk-ticket-comments .comment-list>li.robodesk-comment-sent .comment-body {
  flex-direction: row-reverse;
  justify-content: flex-start;
  margin: 5px;
}

.robodesk-ticket-comments .comment-list>li.robodesk-comment-sent .robodesk-comment-bubble {
  background: var(--rd-brand-color-light);
  border-color: var(--rd-border-color);
  color: var(--rd-color-black);
}

.robodesk-ticket-comments .comment-list>li.robodesk-comment-sent .comment-metadata {
  color: var(--rd-color-black);
  text-align: right;
}

.robodesk-ticket-comments .comment-list>li.robodesk-comment-sent .comment-meta {
  color: var(--rd-color-black);
  text-align: right;
}

/* Same-sender grouping */
.robodesk-ticket-comments .comment-list>li.robodesk-comment-same-sender {
  margin-top: -6px;
}

.robodesk-ticket-comments .comment-list>li.robodesk-comment-same-sender .comment-author {
  visibility: hidden;
}

/* Ticket meta sidebar */
.robodesk-ticket-meta-panel {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.robodesk-ticket-meta-card {
  background: #f3f3f3;
  align-items: center;
  border-radius: 6px;
  color: var(--rd-color-black);
  display: flex;
  gap: 12px;
  min-height: 42px;
  padding: 0 14px;
}

.robodesk-ticket-meta-card .dashicons {
  color: var(--rd-color-black);
  font-size: 18px;
  height: 18px;
  width: 18px;
}

.robodesk-ticket-meta-card span:last-child {
  font-size: 12px;
  font-weight: 600;
  line-height: 1.4;
}

.robodesk-ticket-meta-status {
  background: var(--rd-brand-color-light);
}

.robodesk-ticket-meta-priority {
  background: color-mix(in srgb,
      var(--rd-priority-color, #f4c84b) 24%,
      #fff 76%);
}

/* ----------------------------------------------------------
   PAGINATION
---------------------------------------------------------- */
.robodesk-dashboard-content .pagination {
  text-align: center;
  margin-top: 20px;
}

.robodesk-dashboard-content .pagination a,
.robodesk-dashboard-content .pagination span {
  padding: 5px 10px;
  margin: 0 2px;
  border: 1px solid var(--rd-border-color);
  text-decoration: none;
  font-size: 14px;
}

.robodesk-dashboard-content .pagination .current {
  background: var(--rd-primary-color);
  color: var(--rd-color-white);
  border-color: var(--rd-primary-color);
  cursor: not-allowed;
}

/* ----------------------------------------------------------
   MISC
---------------------------------------------------------- */
.robodesk-time-ago-over-30 {
  color: red;
}

.password-hidden {
  display: inline-block;
  width: 80px;
  text-align: start;
}

.robodesk-right-column {
  border: 1px solid var(--rd-border-color);
  padding: 20px;
  margin-left: 20px;
}

.rd-card-box {
  padding: 20px;
  margin: 0;
}

.rd-card-box:has(.open) {
  background-color: #fef2f2;
  color: #dc2626;
}

.rd-card-box:has(.closed) {
  background-color: #f0fdf4;
  color: var(--rd-brand-color);
}

.rd-card-box:has(.in-progress) {
  background-color: #fffbeb;
  color: #d97706;
}

.robodesk-single-ticket-row .ticket_replies {
  list-style: none;
  background-color: var(--rd-color-white);
  border: 1px solid var(--rd-border-color);
  padding: 20px;
}

.robodesk-single-ticket-row .comment-meta {
  display: flex;
  gap: 20px;
  justify-content: space-between;
  align-items: center;
}

.robodesk-single-ticket-row .ticket_replies.thread-odd {
  background-color: var(--rd-color-white);
}

.robodesk-single-ticket-row .ticket_replies.thread-odd .comment-meta {
  flex-direction: row-reverse;
}

.robodesk-single-ticket-row .ticket_replies.thread-odd .comment-content {
  text-align: right;
}

/* ----------------------------------------------------------
   LOGIN FORM
---------------------------------------------------------- */
.robodesk-login-form {
  max-width: 400px;
  margin: 20px auto;
  padding: 20px;
  border: 1px solid var(--rd-border-color);
  border-radius: 5px;
}

.robodesk-login-form label {
  display: block;
  margin-bottom: 5px;
}

.robodesk-login-form input[type="text"],
.robodesk-login-form input[type="password"] {
  width: 100%;
  padding: 8px;
  margin-bottom: 10px;
  box-sizing: border-box;
  border: 1px solid var(--rd-border-color);
  border-radius: 4px;
}

.robodesk-login-form .robodesk-error {
  color: red;
  margin-bottom: 10px;
}

/* ----------------------------------------------------------
   FAQ
---------------------------------------------------------- */
.robodesk-faq-single {
  margin-bottom: 20px;
  border: 1px solid var(--rd-border-color);
  padding: 15px;
}

.robodesk-faq-single h2 {
  margin-top: 0;
}

.robodesk-faq-votes {
  margin-top: 10px;
}

.robodesk-faq-vote-button {
  padding: 5px 10px;
  margin-right: 5px;
  cursor: pointer;
}

.robodesk-faq-voted {
  pointer-events: none;
  opacity: 0.5;
}

/* ----------------------------------------------------------
   CREDENTIALS MODAL
---------------------------------------------------------- */
#robodesk-credentials-modal table {
  width: 100%;
  border-collapse: collapse;
}

#credential_notes {
  width: 100%;
  min-height: 100px;
}

#robodesk-credentials-modal th,
#robodesk-credentials-modal td {
  border: 1px solid var(--rd-border-color);
  padding: 8px;
  text-align: left;
}

/* ----------------------------------------------------------
   SPINNER / BLUR
---------------------------------------------------------- */
.blurred {
  filter: blur(2px);
  pointer-events: none;
}

.spinner {
  position: fixed;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  width: 40px;
  height: 40px;
  border: 4px solid #f3f3f3;
  border-top: 4px solid #3498db;
  border-radius: 50%;
  animation: spin 1s linear infinite;
  z-index: 1000;
  display: none;
}

@keyframes spin {
  0% {
    transform: translate(-50%, -50%) rotate(0deg);
  }

  100% {
    transform: translate(-50%, -50%) rotate(360deg);
  }
}

/* ----------------------------------------------------------
   ROBODESK BOT / CHAT WIDGET
---------------------------------------------------------- */
#robodesk-bot-input.chat-input {
  background: #fff;
  position: absolute;
  width: 100%;
  bottom: 88px;
}

#robodesk-bot-input.chat-input input[type="text"] {
  width: 100%;
}

.robodesk-bot-message {
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 4px;
  height: calc(70vh - 250px);
}

.rd-body-notices {
  min-height: auto;
  height: calc(70vh - 170px);
  overflow: auto;
}

.robodesk-popup:has(.rd-single-notice-view) .rd-border-top-light {
  margin-top: 5px;
}

.rd-body-text #Content a {
  color: var(--rd-primary-color) !important;
}

.rd-body-text #Content a::before {
  content: "";
  background-image: url(../../src/images/link-solid-full.svg);
  display: inline-block;
  width: 16px;
  height: 16px;
  background-repeat: no-repeat;
  background-size: 14px;
  margin-right: 1px;
  position: relative;
  top: 4px;
}

.robodesk-header button,
.robodesk-header button:hover,
.robodesk-header button:focus {
  background: none;
  padding: 0;
  border: none;
}

/* ----------------------------------------------------------
   RESPONSIVE — MOBILE
---------------------------------------------------------- */
.desktop-menu {
  display: block;
}

.mobile-menu {
  display: none;
}

@media screen and (max-width: 768px) {
  .desktop-menu {
    display: none;
  }

  .mobile-menu {
    display: block;
    width: 100%;
    padding: 10px;
  }

  #mobile-menu {
    border: 1px solid #f2f1f1;
    border-radius: 50px;
    padding: 15px;
    margin-bottom: 20px;
    background: #f9fafb;
    font-weight: 600;
    height: auto;
    appearance: none;
    background-image: url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%236b7280' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6 9 12 15 18 9'%3e%3c/polyline%3e%3c/svg%3e");
    background-repeat: no-repeat;
    background-position: right 10px center;
    background-size: 16px;
  }

  .robodesk-infographs {
    grid-template-columns: 1fr;
  }

  .robodesk-frontend-dashboard {
    flex-direction: column;
  }

  .robodesk-dashboard-content {
    border: none;
    padding: 28px 0;
  }

  .rd-form-group,
  .robodesk-dashboard-content input#profile_picture {
    width: 100%;
  }

  .robodesk-container {
    padding: 0;
  }

  .robodesk-frontend-dashboard:has(.robodesk-single-ticket) {
    min-height: 0;
  }

  .robodesk-frontend-dashboard:has(.robodesk-single-ticket) .robodesk-dashboard-content {
    padding: 24px 16px;
  }

  .robodesk-single-ticket-shell {
    gap: 24px;
    grid-template-columns: 1fr;
  }

  .robodesk-ticket-subject h2 {
    font-size: 17px;
  }

  .robodesk-ticket-comments textarea {
    padding: 18px 16px;
  }

  .robodesk-ticket-comments .comment-body {
    padding: 0;
  }

  .robodesk-ticket-comments .robodesk-comment-bubble {
    max-width: calc(100% - 38px);
  }

  .robodesk-ticket-meta-panel {
    padding-top: 0;
  }

  .robodesk_tickets_select_form {
    flex-wrap: wrap;
    gap: 15px;
  }

  #credential-form {
    padding: 20px;
    margin: 20px 0;
  }

  .dashicons-calendar {
    display: flex;
    margin-left: 0;
    gap: 5px;
  }

  .robodesk-notification-item {
    flex-direction: column;
    gap: 6px;
  }

  .robodesk-notification-time {
    white-space: normal;
  }
}